All orders will be shipped out the following business day (within 24 hours).
Free Shipping for orders over $125.00. Orders less than $125.00, will have a flat rate shipping of $11.95 within the US.
We ship through UPS and USPS, standard transit time 2-5 days, from the time the order is shipped.
Returns:
We want to be sure you’re as happy with your KUPRESSO products as we are. If you’re not satisfied with your purchase, we offer free returns for a refund within 15 days.
To be eligible for a free return, the following criteria must be met:
All returns must be related to a KUPRESSO.com order
All merchandise must be non-customized, unused, undamaged, and returned in its original packaging.
KUPRESSO does not offer returns on KUPRESSO products purchased outside of KUPRESSO.com.
For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.
All returns must be processed within 15 days* of the original purchase.
After receiving the returned items, a refund will be processed within 5 - 7 working days after we receive the merchandise.
Exchange:
We allow exchange requests up to 30 calendar days from when you first receive your order.